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Frequently Asked Questions
Are you a trading company or a manufacturing plant?
We are an export qualified manufacturing plant. Our factory is one of the premier manufacturers of technical composite products.
Do you provide samples and are they free?
Yes, we can provide some samples free of charge, however, the shipping cost is not included. Please contact us for further confirmation.
What is your typical lead time?
Usually 5-10 days if items are in stock. The specific timeframe depends on the product complexity and order volume.
Does your factory offer customized services?
Yes, we provide extensive custom services ranging from small individual parts to large-scale machine components.
Do you support OEM and ODM contracts?
Yes, we can provide both OEM and ODM services to meet your specific requirements.
What are your standard payment terms?
Commonly we accept Wire Transfer, Letter of Credit, PayPal, and Western Union. Standard terms involve a 30% deposit in advance, with the balance paid before shipment.
RAXIS Fiber
