Frequently Asked Questions
Are you a trading company or a manufacturing plant?
We are an export qualified manufacturing plant and one of the best manufacturers of FRP products in China.
Do you provide samples and is there a cost?
Yes, we can provide some samples free of charge, however, the shipping costs are not included. Please contact us for confirmation.
What is your typical lead time?
Usually 5-10 days if items are available. The exact time depends on the specific product requirements.
Do you offer customized services?
Yes, we provide a wide range of custom services from small individual parts to large-scale machinery components.
What are your payment terms and do you accept contracts?
We offer OEM and ODM contracting. Payment is usually via wire transfer (30% in advance, balance before shipment), L/C, PayPal, or Western Union.
How soon can I expect a response to my enquiry?
We typically reply via email within 5-8 hours. Considering time differences, we ensure all inquiries are addressed within 24 hours.
RAXIS Fiber
