Our facility is dedicated to the research, development, and machining of advanced carbon and graphite materials. With well-run production and quality guarantee systems, we provide optimized solutions tailored to diverse industrial demands.
❓ Frequently Asked Questions
Q1 How is product quality guaranteed?
We strictly follow ISO 9001:2015 standards. Quality control includes laboratory evaluation of raw materials, multi-stage inspections during machining, and a final measurement check before packing.
Q2 What after-sales services are provided?
We provide real-time logistics tracking and technical support during the application period. All inquiries are replied to within 12 hours, and we take full responsibility for confirmed quality claims via replacement or compensation.
Q3 What specialized treatments are available for graphite parts?
We can perform anti-oxidation, impermeability, wax/resin impregnation, and high-purity purification treatments to significantly improve the lifespan and performance of finished products.
Q4 What is the typical lead time for orders?
Generally, orders are completed within 10–20 days after confirmation. We offer high flexibility for urgent requirements to ensure the shortest possible delivery time.
Q5 Do you support global shipping and export?
Yes, over 95% of our business is export-based. We regularly serve customers in South Korea, Japan, Europe (Germany, UK, France, Italy), the USA, Australia, and Russia.
Q6 Are customized sizes and specifications available?
Absolutely. We specialize in custom graphite components. We can manufacture products based on your specific drawings, dimensions, and material requirements.